SHIPPING & RETURNS

Shipping policy of Siegelring-Shop.de

Fast and reliable delivery

At Siegelring-Shop.de we strive to process and ship your order as quickly as possible.

1. Shipping time

  • The processing time for shipping is 24-48 hours after order confirmation.

2. Delivery time

  • The delivery time is usually 4-6 days.

3. Delivery service

  • We ship all our packages with Deutsche Post to ensure reliable and efficient delivery.

4. Refund in case of loss or non-delivery

  • In the event that a package is lost or undelivered, we automatically offer a full refund. Your satisfaction and trust are very important to us.

5. Contact

Return policy of Siegelring-Shop.de

At Siegelring-Shop.de, we are committed to customer satisfaction. If you are not completely satisfied with your purchase, we are happy to help.

1. Return period

  • You have 30 days from the date you receive your ring to initiate a return or exchange.

2. Condition of the items for return

  • Rings must be returned in their original condition, unworn, and with all original tags and packaging.
  • Personalized or engraved rings are non-returnable unless there is a manufacturing defect.

3. Return process

  • Contact us at siegelringshop.de@gmail.com with your order number and the details of the ring you wish to return.
  • We will provide you with a return authorization number and detailed return instructions.

4. Return costs

  • The customer is responsible for the return shipping costs unless the item is defective or due to our error.

5. Refund

  • Refunds will be processed to the original payment method within 14 business days of receiving and inspecting the returned item.
  • Original shipping costs will not be refunded.

6. Exchange

  • An exchange is possible subject to stock availability. If the item is unavailable, a refund will be offered.

7. Items on offer

  • Items purchased on offer can be returned subject to the other return criteria.

8. Damaged or defective items

  • If you receive a damaged or defective item, please contact us immediately for a replacement or refund.

9. Right to change

  • Siegelring-Shop.de reserves the right to change this return policy at any time.

10. Contact